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The Orchards at Market Plaza

Updated 2026-09-22 · 1,796 reviewed · 193 listed · Scored from 41 Google reviews · How we rank ›

4.2(41) 65 low data composite score See reviews on Google ✓ Google-verified
Senior / 55+ CommunitiesLuxury High-Rise LivingPet-Friendly Communities
The Orchards at Market Plaza
Location
Plano
Services
Senior / 55+ Communities, Luxury High-Rise Living, Pet-Friendly Communities
Reviews
41
Ranking
#16 in Senior / 55+ Communities
Best for
Active seniors 55+ seeking community events and social engagement in a Plano location.

Google Business Profile is the source for the business data shown here, last checked 2026-09-22. Details taken from their website were fetched 2026-07-23.

What we found

Residents praise the social activities, staff warmth, and location, with longtime tenants and recent arrivals both noting strong community spirit. Recent management turnover has created friction: pool maintenance has stalled, the resident portal went down, and repair timelines have stretched, though the new property manager has begun rebuilding trust through responsive leadership.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • attentive property management
  • active community events and activities
  • friendly staff and lifestyle coordinators
  • quality amenities and well-kept grounds
Watch-outs
  • new management service delays
  • poor pool maintenance and cleanliness
  • maintenance request portal down
  • slow repair response times
responsive-managementwell-maintainedclean-groundsgood-amenitiesfriendly-staffquiet-communityslow-repairs
Best for: Active seniors 55+ seeking community events and social engagement in a Plano location.
Think twice if: Recent management changes have caused service hiccups like pool closures and delayed maintenance requests; ask about these before signing a lease.

What's working here

  • active lifestyle programming and events
  • community-focused staff
  • luxury apartment finishes
  • located in Plano

Read this before you tour

  • Property Manager Michael praised for professionalism and open-door approach
  • Lifestyle Coordinator Gaby known for creative themed events (candy apples, themed drink nights)
  • Water aerobics classes and Wine Down Wednesdays offered
  • Maintenance crew members Manny and Henry noted by residents
  • Community pool city-closed in June and remained closed as of late July due to maintenance lapses
  • Resident portal outage prevented online maintenance request submissions

What residents say

Senior / 55+ Communities
Strong social and activity programming, but recent management transition has disrupted essential services like pool and maintenance responsiveness.
Luxury High-Rise Living
Residents value apartment quality and resort-style amenities, though concerns about maintenance standards emerging.
Pet-Friendly Communities
Community advertises pet-friendly designation, but no specific resident praise or complaints about pet policies in reviews.

Side by side with nearby options

  • Rated 4.2 against a 4.22 average across the 37 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 20% of the businesses in this directory.

Why this score

How We Rank
Star rating 43
Review volume 70
Review recency 100
Review sentiment 49
Profile completeness 100
Verification 30

The numbers behind the score

5
29
4
3
3
2
2
1
1
6

Contact the property

Address
3640 Mapleshade Ln, Plano, TX 75075
Open in Google Maps

Last verified 2026-09-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
13:00-17:00

As listed on Google.

In their own words

Services listed
55+ active adult livingluxury apartmentspet-friendly communityresort-inspired amenities

As published by the business on its own website; not independently verified.

Questions we get asked

What activities and events are available for residents?
Themed social events, water aerobics classes, Wine Down Wednesdays, and happy hours organized by the lifestyle coordinator.
Is there a pool on-site?
Yes, though it was city-closed as of late July due to maintenance issues; check current status before leasing.
How responsive is management to maintenance requests?
New management is improving responsiveness, but recent issues with the online portal and repair delays have been reported; verify current systems during tours.

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Last updated 2026-09-22