What activities and amenities are available?

Monthly staff-cooked meals, hot breakfast service, fitness classes, pool, gym, craft room, media room, and a full social calendar of events. Event coordinator Amalee Perozo organizes these programs.

Should I expect responsive communication during the leasing and move-in process?

Multiple residents report slow or unresponsive management, with some experiencing weeks of silence on lease paperwork and move-in timelines. Request all agreements and timelines in writing and verify them via email before paying deposits.

Are there additional charges beyond rent?

Yes. Residents report surprise charges for cleaning, carpet cleaning, and alleged damages after move-out, even when express move-out services were already paid. Request a detailed move-out cost breakdown before signing any move-out agreement.

Overture Plano

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 66 Google reviews · How we rank ›

4.3(66) 67 composite score See reviews on Google ✓ Google-verified

Senior / 55+ Communities

Location: Plano
Service: Senior / 55+ Communities
Reviews: 66
Ranking: #11 in Senior / 55+ Communities
Best for: Socially active seniors who value daily events and community over handling all administrative details independently.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Most residents describe a lively community with strong social programming and genuine friendships formed quickly. The common spaces, daily activities, and event coordinator Amalee Perozo are frequently praised. However, a significant minority report serious friction with management: slow or missing communication on leases and move-in coordination, billing disputes with unexplained charges added after move-out, and a pattern of non-responsive property leadership. Maintenance issues (elevators down for weeks, building access failures) also surface occasionally. The gap between the welcoming sales experience and post-move administrative handling appears to be the core friction point.

Praised for

vibrant social activities and events
warm and caring staff (event coordinators, tour staff)
well-maintained community with resort-like amenities
strong resident connections and friendships

Watch-outs

poor management communication and follow-up
billing errors and surprise charges
maintenance delays (elevator, door repairs)
thin walls and noise issues
lack of accountability for damages and refunds

friendly-staffgood-amenitiesresponsive-managementwell-maintainedslow-repairspoor-communicationhidden-fees

Best for: Socially active seniors who value daily events and community over handling all administrative details independently.

Think twice if: Verify all lease terms, move-in timelines, and fees in writing before paying deposits. Ask for itemized damage assessments and request all billing disputes be documented in email.

What's working here

active social calendar with monthly events and cooking lessons
modern resort-like amenities (pool, gym, craft room, media room)
caring event coordination and welcoming tour staff

Read this before you tour

Event coordinator Amalee Perozo noted for warmth and program knowledge
Tour staff Erika and Priscilla praised for knowledge and friendliness
Property manager Lorena named in multiple complaints about unresponsive communication
Elevator outages lasted several weeks; building entrance door failures also reported
Express move-out fee ($250) was billed separately from post-move cleaning charges ($181.87 in additional fees)
Staff cook meals monthly and offer hot breakfast
Car break-in reported in reserved parking space

What residents say

Senior / 55+ Communities: Activities and social programming highly praised; management responsiveness and billing practices are major pain points.

Side by side with nearby options

Rated 4.3 against a 4.23 average across the 43 senior / 55+ communities businesses listed here.
Has more Google reviews than 32% of the businesses in this directory.

Why this score

How We Rank

Star rating 49

Review volume 79

Review recency 100

Review sentiment 45

Profile completeness 100

Verification 30

The numbers behind the score

Contact the property

Phone: +1469-713-2981
Website: https://liveoverture.com/communities/overture-plano/?switch_cls[id]=95345&utm_source=gmb&utm_medium=organic
Address: 500 Coit Rd, Plano, TX 75075
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday: 09:00-18:00
Tuesday: 09:00-18:00
Wednesday: 09:00-18:00
Thursday: 09:00-18:00
Friday: 09:00-18:00
Saturday: 10:00-16:00
Sunday: Closed

As listed on Google.

In their own words

Services listed

Senior living apartmentsFitness classesPoolside cabanasGourmet cooking lessons

As published by the business on its own website; not independently verified.

Questions we get asked

What activities and amenities are available?: Monthly staff-cooked meals, hot breakfast service, fitness classes, pool, gym, craft room, media room, and a full social calendar of events. Event coordinator Amalee Perozo organizes these programs.
Should I expect responsive communication during the leasing and move-in process?: Multiple residents report slow or unresponsive management, with some experiencing weeks of silence on lease paperwork and move-in timelines. Request all agreements and timelines in writing and verify them via email before paying deposits.
Are there additional charges beyond rent?: Yes. Residents report surprise charges for cleaning, carpet cleaning, and alleged damages after move-out, even when express move-out services were already paid. Request a detailed move-out cost breakdown before signing any move-out agreement.

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Overture Plano

What we found

What's working here

Read this before you tour

What residents say

Side by side with nearby options

Why this score

The numbers behind the score

Contact the property

When the office is open

In their own words

Questions we get asked

Similar apartment complexes nearby

The Orchards at Market Plaza

Villas of Mission Bend

Highland Springs Senior Living

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