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Infinity on Yorktown

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 211 Google reviews · How we rank ›

4.0(211) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury High-Rise Living
Infinity on Yorktown
Location
West Dallas, Dallas
Service
Luxury High-Rise Living
Reviews
211
Best for
Professionals seeking luxury downtown proximity without long-term maintenance concerns.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-08-22.

What we found

Tracy and a handful of leasing staff deliver exceptional personal service, especially during the move-in and tour phases. Units themselves are clean, spacious, and well-designed, with the private courtyard and amenities earning praise. However, property management operates chaotically: staff turnover leaves records lost, 24-hour maintenance notices disrupt residents, billing rules apply inconsistently, and a mold complaint was blamed on the resident rather than investigated. The experience hinges on which team member helps you and whether operations run smoothly that week.

West Dallas location puts residents minutes from downtown and the Bishop Arts District. Valet trash, a dog park, and quiet grounds appeal to move-in ready buyers. But residents considering a long-term stay should ask hard questions about who handles maintenance issues and how disputes are resolved.

Praised for
  • Tracy and select staff earn strong loyalty
  • Clean, well-appointed units and resort-like courtyard
  • Smooth leasing and move-in process
  • Communicative, friendly team when engaged
Watch-outs
  • Management disorganization and frequent staff turnover
  • Short-notice maintenance and inspection policies
  • Inconsistent communication channels (text vs. email)
  • Unexplained fees and billing confusion
  • Mold reports dismissed or not resolved
friendly-staffwell-maintainedclean-groundsresponsive-managementpoor-maintenanceslow-repairspoor-communicationhidden-fees
Best for: Professionals seeking luxury downtown proximity without long-term maintenance concerns.
Think twice if: Residents who need stable, predictable management or intend to stay years should verify current staff and resolve processes before signing.

What's working here

  • Standout leasing staff (Tracy, Char, Shar named repeatedly)
  • Resort-style courtyard with pool and dog park
  • Spacious, well-designed units close to downtown
  • Valet trash and convenience-forward amenities

Read this before you tour

  • Tracy, Char, Shar named as standout leasing staff in recent months
  • Valet trash service highlighted as convenient differentiator
  • Mold complaint in Review 10 claims EVA refused unit transfer and blamed resident
  • Management changed recently; residents report records lost between teams
  • 24-hour notice policy for maintenance and inspections cited as disruptive
  • Payment system charges late fees even when paid within grace period

What residents say

Luxury High-Rise Living
Units praised as clean and well-appointed with resort-like courtyard; management disorganization and inconsistent billing undercut the luxury promise.

Side by side with nearby options

  • Rated 4 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

What keeps coming up

helpful staffcourtyarddirty stairwayluxury apartmentscourteous staffthorough tourleasing infofloor planswelcoming atmosphereproperty tour

Why this score

How We Rank
Star rating 34
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
149
4
7
3
4
2
13
1
38

Contact the property

Address
660 Yorktown St, Dallas, TX 75208
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-08-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Luxury apartmentsSmart home technologyDowntown viewsFloor plans
Published prices
Move in special
$99 app and admin plus 2 months free

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Questions we get asked

Who is Tracy and why do so many reviews mention her?
Tracy is a leasing office staff member praised in five recent reviews (past 2-3 weeks) for handling admin, paperwork, account setup, move-in coordination, and maintenance requests with friendliness and responsiveness. Char and Shar are other leasing staff similarly praised.
What is the move-in special?
The business advertises $99 app and admin fee plus 2 months free rent.
Are pets allowed?
Yes. The property has a dog park and welcomes pets.

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The Trinity Apartments
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Residents praise The Trinity for attentive leasing staff (especially Jordan and Kate), fast maintenance responses, and attractive amenities across a well-designed community. Recent months show cracks: pool noise bleeding into apartments past hours, a four-month pest infestation, a stolen car despite gated parking, and a military-member's refund stuck unpaid for over 100 days. Maintenance and grounds quality dipped noticeably year-over-year.

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Zang Flats
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Zang Flats

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Zang Flats delivers luxury finishes and a strong location, but residents report a pattern of unresponsiveness that undermines the experience. The leasing office frequently fails to answer calls or emails, the single elevator stays broken for weeks, and maintenance issues like air conditioning failures drag on. Security concerns around vehicle theft and inconsistent charges across residents have pushed several to leave despite paying over $2,400 per month.

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Bishop Flats
61

Bishop Flats

3.9(59)✓ Google-verifiedPublishes prices

Five-star reviews highlight the team's warmth during move-in and the Bishop Arts location's walkability to shops and restaurants. Units are spacious with natural light. But persistent complaints emerge from longer residents: no after-hours emergency maintenance left one tenant unable to lock their door for 24 hours, water leaks took over a month to resolve, pest issues lingered for weeks, and multiple follow-ups were needed for basic repairs. The leasing office communication is inconsistent, with some staff described as condescending, and the concierge often unresponsive. Heavy fees ($135 amenity charge, $100 convenience package, $150 fob replacement) frustrate tenants. Maintenance responds quickly to routine requests but struggles with urgent or structural problems like mold, flooding, and broken security features. Parking is tight unless you pay for reserved spots. Some advertised amenities (delivery service, co-working Wi-Fi details, local restaurant deals) were inactive or required repeated requests to access. Newer residents rave; longer-term tenants report deteriorating conditions, inadequate upkeep, and a pattern of broken promises.

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Last updated 2026-08-22