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Infinity on Yorktown

Updated 2026-07-23 · 1,022 reviewed · 196 listed · Scored from 200 Google reviews · How we rank ›

4.0(200) 68 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Living
Infinity on Yorktown
Service
Luxury High-Rise Living
Reviews
200

What we found

Staff stars like Char and Eva drive strong first impressions: residents praise their patience, knowledge, and warmth during tours and moves. Behind the scenes, management instability creates friction. Long-time tenants report communication gaps, drawn-out renewals, and towing incidents tied to miscommunication rather than clear violations. The property itself appeals, but operational consistency lags behind individual staff excellence.

Quality of life varies by timing and who you reach. New residents enjoy smooth onboarding; established residents navigate murky lease enforcement and a stretched office. One low reviewer suspects promotional pricing masks deeper issues. The divide between "amazing experience" and "negligent management" hinges on whether your issue lands with a standout staffer or gets lost in understaffing.

Praised for
  • Exceptional staff (Char, Eva, Elsa, Leanna)
  • Smooth move-in and application process
  • Professional and welcoming leasing experience
  • Responsive problem-solving for residents
Watch-outs
  • Inconsistent management staffing and communication
  • Unexpected fees and unclear billing
  • Vehicle towing over lease technicalities
  • Hallway/common area security and maintenance
friendly-staffresponsive-managementpoor-communicationhidden-fees
Best for: First-time renters or movers who connect with leasing staff during onboarding.
Think twice if: Long-term residents or those who need reliable management responsiveness; communication gaps and staffing inconsistency frustrate renewal and problem resolution.

What's working here

  • Standout leasing staff (Char, Eva, Elsa)
  • Smooth move-in process for new residents
  • On-site services and fitness center
  • Pet-friendly with ESA flexibility

Read this before you tour

  • Staff: Char, Eva (ESA-friendly), Elsa, Leanna Walpole noted for exceptional leasing support
  • Vehicle towing incidents tied to lease communication breakdowns and call box non-functionality
  • Renewal process reported to take 2+ months under current staffing
  • $40 trash placement fee applied without prior warning
  • Application fee billing disputes: promotional offer followed by standard fee charged

What residents say

Luxury High-Rise Living
Leasing experience outstanding when staff is present; ongoing management and enforcement create friction for renewals and parking issues.

Side by side with nearby options

  • Rated 4 against a 4.02 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 59% of the businesses in this directory.

What keeps coming up

helpful staffcourtyarddirty stairwayluxury apartmentscourteous staffthorough tourleasing infofloor planswelcoming atmosphereproperty tour

Why this score

How We Rank
Star rating 34
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
140
4
7
3
4
2
13
1
36

Contact the property

Address
660 Yorktown St, Dallas, TX 75208
Open in Google Maps
Attributes
has_onsite_serviceshas_wheelchair_accessible_entrancehas_wheelchair_accessible_parkinghas_elevatorhas_fitness_centerhas_onsite_maintenancehas_private_outdoor_spacewelcomes_pets

Last verified 2026-07-24

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

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Questions we get asked

Are there staff I should ask for specifically?
Reviewers consistently praise Char, Eva, Elsa, and Leanna Walpole for thorough tours and patient assistance during applications and move-in.
How is the move-in process?
Multiple residents report the staff handled move-in smoothly, answering all questions and making the process stress-free when on-site staff is engaged.
Do you allow pets and ESAs?
Yes; the property welcomes pets and one reviewer noted staff was helpful with ESA documentation.

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Last updated 2026-07-23