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Jada Legacy Central Apartments

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 381 Google reviews · How we rank ›

3.7(381) 63 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingAffordable & Budget-FriendlyPet-Friendly Communities
Jada Legacy Central Apartments
Location
Plano
Services
Luxury High-Rise Living, Affordable & Budget-Friendly, Pet-Friendly Communities
Reviews
381
Ranking
#98 in Luxury High-Rise Living
Best for
Renters who can handle slow repairs and want a pool and lounge spaces in Plano

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-08-22.

What we found

Reviews split sharply. Many praise the leasing staff and say the apartments are quiet and attractive. Others describe slow repairs, black mold, pests, and calls that go unreturned for weeks, often after a management change.

Praised for
  • Friendly, helpful leasing staff (Maria, Jennifer, Sierra, Jaimie, Keke named)
  • Beautiful, quiet apartments
  • Good location near shopping and highways
  • Smooth move-in for some residents
Watch-outs
  • Hard to reach management by phone or email
  • Slow or missing maintenance, including AC and mold
  • Black mold, pests, and sewer odors reported
  • Billing and move-out charge disputes
  • Concerns about safety and break-ins
responsive-managementslow-repairspoor-communicationpest-issuesfriendly-staffoutdated-unitspoor-maintenancegood-amenitiesgreat-locationquiet-communityhidden-fees
Best for: Renters who can handle slow repairs and want a pool and lounge spaces in Plano
Think twice if: You need fast maintenance, reliable phone answers, or clean units. Several reviewers report mold, pests, and long repair waits.

What's working here

  • Friendly leasing staff with named standouts
  • Quiet, attractive apartments
  • Pool, fitness center, rooftop and coworking lounges
  • Essential Living rates for teachers and first responders (per website)

Read this before you tour

  • Leasing staff Maria, Jennifer, Sierra, Jaimie, and Keke are named in positive reviews
  • One reviewer reports a roughly two-week wait for work orders and a move-in fridge with black mold
  • Website lists an Essential Living program with reduced rates for teachers and first responders
  • Website lists a coworking lounge and rooftop lounge

What residents say

Pet-Friendly Communities
Website lists pet-friendly apartments; no reviews speak to pet policies.
Luxury High-Rise Living
Reviewers praise the apartments as beautiful and quiet, though some call the upkeep poor.
Affordable & Budget-Friendly
One reviewer says rent went up despite broken gates and doors; reviews otherwise do not address value.

Side by side with nearby options

  • Rated 3.7 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 86% of the businesses in this directory.

Why this score

How We Rank
Star rating 15
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
236
4
20
3
9
2
13
1
103

Contact the property

Address
6501 Excellence Way, Plano, TX 75023
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
11:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
Apartment rentalsFitness centerPoolRooftop loungeCoworking loungePet-friendly apartmentsEssential Living program (reduced rates for teachers and first responders)

Credentials claimed:Equal housing opportunity

As published by the business on its own website; not independently verified.

Enquire about Jada Legacy Central Apartments

Your enquiry goes to the Dallas Apartment Reviews Directory team, who will pass it to Jada Legacy Central Apartments. We only share your details with providers relevant to your request.

Questions we get asked

Does the business offer discounts for teachers or first responders?
Its website says it offers an Essential Living program with reduced rates for teachers and first responders.
Does it allow pets?
Its website lists pet-friendly apartments. Reviews do not comment on the pet policy.

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Last updated 2026-10-22