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Plaza At Chase Oaks Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 31 Google reviews · How we rank ›

3.9(31) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Senior / 55+ CommunitiesAffordable & Budget-Friendly
Plaza At Chase Oaks Apartments
Services
Senior / 55+ Communities, Affordable & Budget-Friendly
Reviews
31

What we found

Staff members like Natalie, Ale, and Brian earn consistent praise for friendliness and going the extra mile during leasing and maintenance work. The grounds appear clean and the community feels welcoming to those who have had positive interactions.

However, a troubling pattern emerges in maintenance complaints: water damage, mold, and appliance failures reported by multiple residents have dragged on for months despite repeated office visits. One tenant won a court judgment in 2022 for sewage backup that went unrepaired, and management has reportedly not complied with that order. Long-serving residents note high turnover in office staff and describe an environment of neglect when repairs are needed.

Recent shift: A notable management improvement occurred when Gabriel Powell took over and renovated the property, earning high praise. However, her departure appears to have reversed gains, with recent complaints (2-4 months ago) mirroring earlier maintenance and responsiveness issues.

Praised for
  • friendly and responsive leasing staff
  • clean grounds and well-maintained units
  • convenient on-site amenities
  • attentive management at times
Watch-outs
  • slow repairs and unresolved maintenance
  • mold and water damage ignored for months
  • inconsistent staff changes and poor follow-through
  • past tenant harassment and unfair practices
friendly-staffclean-groundsslow-repairspoor-maintenance
Best for: Seniors seeking affordable apartments with on-site amenities and friendly front-office service.
Think twice if: You value quick maintenance response. Multiple residents report water damage and appliance failures unresolved for months despite repeated requests.

What's working here

  • named staff (Ale, Natalie, Brian) praised for going beyond expectations
  • on-site beauty salon and fitness amenities
  • leasing process accommodates out-of-state applicants via Facetime

Read this before you tour

  • Natalie, Ale (Assistant Manager), Quanesha (Leasing Agent), Brian (maintenance technician) named for good service
  • Water damage and mold in units reported unresolved for 3+ months
  • One resident obtained court judgment in 2022 for sewage backup and alleged non-compliance since
  • On-site salon operated by Sonya has faced complaints of overcharging and poor hair service quality
  • High staff turnover noted (multiple manager changes over resident tenure)

What residents say

Senior / 55+ Communities
Front-desk staff go out of their way (Facetime tours, personalized leasing help), but long maintenance backlogs frustrate older residents on fixed incomes.
Affordable & Budget-Friendly
Pricing attracts seniors, but water damage and unresolved repairs undermine the value proposition.

Side by side with nearby options

  • Rated 3.9 against a 4.23 average across the 43 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 18% of the businesses in this directory.

Why this score

How We Rank
Star rating 32
Review volume 65
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

The numbers behind the score

5
21
4
0
3
2
2
1
1
7

Contact the property

Address
7100 Chase Oaks Blvd, Plano, TX 75025
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsSwimming pool and spaFitness centerClubhousePet-friendly housingGarage rentalsBeauty and barber salon
Published prices
Detached garage rental
$110 monthly
Pet monthly rent
$15 per pet
Pet deposit
$350 refundable per pet
Move-in special
$500 OFF 1st full month

Credentials claimed:HUD, ADA

As published by the business on its own website; not independently verified.

Questions we get asked

Do you offer pet-friendly housing?
Yes. Pet monthly rent is $15 per pet; pet deposit is $350 refundable per pet.
What does a detached garage cost?
$110 per month.
Is there a move-in special?
Yes, $500 off the 1st full month (current offer).

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Last updated 2026-08-22