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McKinney Pointe Apartments

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 204 Google reviews · How we rank ›

4.0(204) 68 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Budget-FriendlyLuxury High-Rise LivingStudent HousingTownhome & Garden-Style CommunitiesCorporate & Furnished HousingPet-Friendly Communities
McKinney Pointe Apartments
Location
McKinney
Services
Affordable & Budget-Friendly, Luxury High-Rise Living, Student Housing
Reviews
204
Ranking
#64 in Affordable & Budget-Friendly
Best for
Renters who value friendly leasing staff and amenities, and who will check units carefully

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-08-22.

What we found

Reviewers praise the leasing team, especially assistant community manager Abdulai Jawara, for warm welcomes and easy move-ins. Several longtime residents say maintenance is quick and rent has not gone up. Pest, trash, and cleanliness complaints show up often in the lower ratings.

Negative reviews describe roaches, flies, and snakes near ground-floor units, plus dirty, outdated apartments at move-in. Some report crime in the parking lot, flickering lights, and disputes over deposits. One resident said a towed car and poor communication with the office caused a serious problem.

Praised for
  • Helpful leasing staff
  • Responsive maintenance team
  • Quiet, comfortable grounds
  • Well-kept property on tours
Watch-outs
  • Pests and roaches
  • Trash left in breezeways
  • Dirty move-in units
  • Security and crime concerns
  • Slow repairs and billing disputes
friendly-staffresponsive-managementpest-issuespoor-maintenancepoor-communicationoutdated-unitsclean-groundsquiet-community
Best for: Renters who value friendly leasing staff and amenities, and who will check units carefully
Think twice if: Pest control, unit cleanliness, and trash handling drew repeated complaints. Check the unit and grounds in person before signing.

What's working here

  • Friendly leasing team
  • Resort-style pool and fitness center
  • Garage parking options
  • Quiet grounds per some residents

Read this before you tour

  • Abdulai Jawara, assistant community manager, praised by several reviewers
  • Maintenance manager Austin named in a positive review
  • Website lists a one-month-free offer
  • Website lists valet trash service
  • Website lists attached and detached garages

What residents say

Affordable & Budget-Friendly
One reviewer called rent high versus other options. Another said rent stayed at the starting price for three years.
Pet-Friendly Communities
Website lists pet-friendly housing. One reviewer reported a pet urine smell in a closet.

Side by side with nearby options

  • Rated 4 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
  • Has more Google reviews than 66% of the businesses in this directory.

Why this score

How We Rank
Star rating 34
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
132
4
18
3
9
2
5
1
40

Contact the property

Address
2401 McKinney Ranch Pkwy, McKinney, TX 75070
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
One-bedroom apartmentsTwo-bedroom apartmentsThree-bedroom apartmentsPet-friendly housingFitness centerBusiness centerResort-style poolPlayground
Published prices
One month free
One Month Free

As published by the business on its own website; not independently verified.

Enquire about McKinney Pointe Apartments

Your enquiry goes to the Dallas Apartment Reviews Directory team, who will pass it to McKinney Pointe Apartments. We only share your details with providers relevant to your request.

Questions we get asked

Does McKinney Pointe offer a move-in special?
The business website lists a One Month Free offer. Reviews do not confirm current terms.
Are there garages available?
The website lists both attached and detached garages. One reviewer mentioned garages as a plus.

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Reviewers split sharply on this McKinney complex. Leasing staff, especially manager Nancy, earn consistent praise for friendly, prompt help during tours and move-ins. Many five-star reviews also mention the location and grounds. Long one- and two-star reviews describe a different day-to-day picture. They cite dirty hallways, roaches and waterbugs, reports of crime, slow emergency repairs, and a rent app with a fee of about $10.

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Orion McKinney Apartments
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The Waylon Apartments & Townhomes
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Reviewers praise the leasing team during tours, with several staff members named for patience and kindness. Many recent negative reviews focus on the property manager, towing complaints, and repairs that drag on for months. Tour and leasing experiences tend to go well, while life after move-in draws sharp criticism. Recent reviews describe a leak fixed only on paper, doors that do not open properly, and towing that upset residents. Some describe calls ended abruptly. Maintenance staff get credit for keeping hallways clean.

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Last updated 2026-10-22