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The Waylon Apartments & Townhomes

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 88 Google reviews · How we rank ›

4.2(88) 67 composite score See reviews on Google ✓ Google-verified
Affordable & Budget-FriendlyLuxury High-Rise LivingTownhome & Garden-Style CommunitiesCorporate & Furnished HousingPet-Friendly Communities
The Waylon Apartments & Townhomes
Location
McKinney
Services
Affordable & Budget-Friendly, Luxury High-Rise Living, Townhome & Garden-Style Communities
Reviews
88
Ranking
#28 in Affordable & Budget-Friendly
Best for
Renters who mainly want a friendly tour and can tolerate slow repairs

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-08-22.

What we found

Reviewers praise the leasing team during tours, with several staff members named for patience and kindness. Many recent negative reviews focus on the property manager, towing complaints, and repairs that drag on for months.

Tour and leasing experiences tend to go well, while life after move-in draws sharp criticism. Recent reviews describe a leak fixed only on paper, doors that do not open properly, and towing that upset residents. Some describe calls ended abruptly. Maintenance staff get credit for keeping hallways clean.

Recent shift: Recent reviews from the past few months are more negative, focusing on towing and maintenance. Older tour praise remains.

Praised for
  • Friendly leasing staff during tours
  • Helpful maintenance team members
  • Clean hallways and grounds
  • Modern phone-based access
Watch-outs
  • Wrongful or predatory towing
  • Slow or ignored repairs
  • Rude or hostile management calls
  • Unsafe doors and water leaks
  • Dying landscaping and missing packages
friendly-staffclean-groundsresponsive-managementslow-repairspoor-communicationpoor-maintenancepackage-theft
Best for: Renters who mainly want a friendly tour and can tolerate slow repairs
Think twice if: Repairs, towing, or management responsiveness matter most to you. Several recent reviews raise these issues.

What's working here

  • Friendly leasing team praised by name
  • Apartments and townhomes in one community
  • Resort-style pool and dog park listed
  • Phone-based access per recent review

Read this before you tour

  • Leasing agents Vanessa, Dylan, and Brandon are named in positive reviews
  • Maintenance staff Richaud and Zachary are praised by name
  • Website lists a coworking lounge and spa
  • Reviews describe a door leak with a seal ordered months earlier and still unfixed
  • One reviewer says fire alarm testing sounded alarms for an unknown period

What residents say

Townhome & Garden-Style Communities
Reviewers mention touring townhomes and apartments; no specific townhome complaints or praise.

Side by side with nearby options

  • Rated 4.2 against a 4.07 average across the 102 affordable & budget-friendly businesses listed here.
  • Has more Google reviews than 41% of the businesses in this directory.

Why this score

How We Rank
Star rating 45
Review volume 85
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
70
4
0
3
2
2
0
1
16

Contact the property

Address
3500 McKinney Ranch Pkwy, McKinney, TX 75070

Last verified 2026-10-22

When the office is open

Monday
10:00-18:00
Tuesday
10:00-18:00
Wednesday
11:00-18:00
Thursday
10:00-18:00
Friday
10:00-18:00
Saturday
10:00-17:00
Sunday
12:00-17:00

As listed on Google.

In their own words

Services listed
Studio apartments1 bedroom apartments2 bedroom apartments3 bedroom apartmentsTownhomesResort-style poolDog parkFitness center

As published by the business on its own website; not independently verified.

Enquire about The Waylon Apartments & Townhomes

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Questions we get asked

Does the business list weekend hours?
Google lists opening hours for all seven days of the week.
What home types does the website list?
The business states it offers studios, one- to three-bedroom apartments, and townhomes.

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Reviewers split sharply on this McKinney complex. Leasing staff, especially manager Nancy, earn consistent praise for friendly, prompt help during tours and move-ins. Many five-star reviews also mention the location and grounds. Long one- and two-star reviews describe a different day-to-day picture. They cite dirty hallways, roaches and waterbugs, reports of crime, slow emergency repairs, and a rent app with a fee of about $10.

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Last updated 2026-10-22