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Post Oak Apartments

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 154 Google reviews · How we rank ›

3.5(154) 59 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise LivingCorporate & Furnished HousingPet-Friendly CommunitiesAffordable & Budget-Friendly
Post Oak Apartments
Location
McKinney
Services
Luxury High-Rise Living, Corporate & Furnished Housing, Pet-Friendly Communities
Reviews
154
Ranking
#124 in Luxury High-Rise Living
Best for
move-in ready applicants valuing leasing-office experience and location over property maintenance

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Five-star reviews praise Nancy and Seylyn for smooth leasing and the location. However, recent one-star reviews document persistent filth in hallways and common areas, widespread pest problems, crime incidents including shootings, and broken equipment that management has failed to address for months. Long-term residents describe the complex as deteriorating since opening in 2017, with insufficient maintenance staff and variable responsiveness depending on which technician is assigned.

Serious complaints include hallway sanitation failures (abandoned trash, human waste), inactive pest control, understaffed grounds keeping, and a two-maintenance-person team that leaves units with incomplete repairs. Some residents face forced app-only rent payments with near-$10 fees, which strains those on fixed incomes. The office is frequently closed without notice, and follow-ups from management are rare.

Praised for
  • friendly leasing staff (Nancy, Seylyn)
  • spacious units
  • good location
  • some maintenance staff responsive (Jorge)
Watch-outs
  • severe cleanliness and grounds maintenance failures
  • high crime and safety concerns
  • pest infestation
  • inconsistent maintenance response
  • office availability issues
  • mandatory app-only rent payment with fees
friendly-staffpoor-maintenanceclean-groundspest-issuesnoisy-neighborsslow-repairsoverpriced-rent
Best for: move-in ready applicants valuing leasing-office experience and location over property maintenance
Think twice if: you need reliable maintenance, a clean common environment, or live in a low-crime area; reviews describe pest infestation and ongoing safety concerns

What's working here

  • welcoming leasing team (Nancy, Seylyn)
  • central McKinney location
  • spacious floor plans

Read this before you tour

  • Jorge and Tyrone are the primary maintenance technicians; Jorge is praised for responsiveness, Tyrone criticized for non-emergency call-backs and incomplete repairs
  • Nancy Martinez and Seylyn are leasing/assistant managers cited for professionalism and customer service
  • Rent payment enforced through app with approximately $10 fee; no other payment methods accepted
  • Complex opened in 2017; reviews note no paint or unit updates since opening
  • Green pool reported in prior year (2+ days) with residents still allowed to swim
  • Hallway and ground sanitation issues documented for months with no resolution

What residents say

Luxury High-Rise Living
Five-star reviews call it beautiful and spacious; one-star reviews say appearance online does not match reality and describe deterioration since 2017
Pet-Friendly Communities
No specific pet service details in reviews

Side by side with nearby options

  • Rated 3.5 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

Why this score

How We Rank
Star rating 5
Review volume 95
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

The numbers behind the score

5
83
4
12
3
8
2
7
1
44

Contact the property

Address
2601 McKinney Ranch Pkwy #10101, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
10:00-16:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartmentspoolgymlaundry facilitiesbusiness centercomputer lab

As published by the business on its own website; not independently verified.

Questions we get asked

What payment methods does Post Oak accept?
Rent payment is app-only, with a fee of approximately $10 per transaction; no other payment methods are accepted per recent reviews.
What is the leasing office availability?
Published hours are Monday-Friday 8:30 a.m. to 5:30 p.m. and Saturday 10:00 a.m. to 4:00 p.m., but reviewers report frequent closures for meetings, training, or unannounced absences without notice.
Is emergency maintenance available on weekends?
An on-call technician is listed; however, reviews report inconsistent response times depending on which staff member is assigned.

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Last updated 2026-08-22