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Newsome Homes

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 82 Google reviews · How we rank ›

3.9(82) 63 composite score See reviews on Google ✓ Google-verified
Student HousingLuxury High-Rise LivingPet-Friendly CommunitiesAffordable & Budget-FriendlySenior / 55+ Communities
Newsome Homes
Location
McKinney
Services
Student Housing, Luxury High-Rise Living, Pet-Friendly Communities
Reviews
82
Ranking
#41 in Student Housing
Best for
Seniors seeking income-qualified housing who prioritize staff relationships over physical conditions.

Google Business Profile is the source for the business data shown here, last checked 2026-08-22. Details taken from their website were fetched 2026-07-23.

What we found

Newsome Homes attracts some satisfied residents who praise staff member Karen DeClouet and appreciate convenient location and clean apartments when first moving in. However, recurring complaints about severe maintenance backlog (roaches for years, plumbing failures), hallway sanitation problems, constant management turnover, and management's hostile approach to complaints dominate the experience for many long-term residents.

Praised for
  • Staff member Karen DeClouet praised for care and helpfulness
  • Clean units and good natural light for newer residents
  • Convenient McKinney location
  • Quiet building when maintained
Watch-outs
  • Chronic cockroach infestation not resolved for years
  • Plumbing and maintenance failures, high staff turnover
  • Cleanliness issues: animal waste in hallways, filthy carpets, food debris
  • Management unresponsive to complaints, hostile to residents
  • Noise and tenant behavior incompatible with 55+ community design
friendly-staffpoor-maintenancepest-issuespoor-communicationnoisy-neighborsslow-repairs
Best for: Seniors seeking income-qualified housing who prioritize staff relationships over physical conditions.
Think twice if: Long-term residents report persistent roach infestation, plumbing failures, filthy common areas, and unresponsive management despite staff turnover.

What's working here

  • Staff member Karen DeClouet consistently praised for care
  • Convenient McKinney location and walkable surroundings
  • Income-qualified 55+ senior housing focus

Read this before you tour

  • Karen DeClouet (assistant manager) named repeatedly as exceptional staff member who resolves issues
  • Recurring cockroach infestation documented across multi-year period
  • Elevator frequently broken
  • Management turnover every 6 months reported
  • Animal waste in hallways and common areas documented
  • One resident filed court action over pest and cleanliness conditions

What residents say

Senior / 55+ Communities
55+ housing marketed as intended, but mixed experience; some residents value community feel and staff care while others report chronic maintenance and pest issues incompatible with senior living standards.
Pet-Friendly Communities
Dog waste in hallways, elevators, and common areas repeatedly complained about; no clear pet management or enforcement mentioned.
Affordable & Budget-Friendly
Income-qualified housing available but condition and maintenance complaints raise value perception for long-term residents.

Side by side with nearby options

  • Rated 3.9 against a 4.06 average across the 49 student housing businesses listed here.
  • Has more Google reviews than 38% of the businesses in this directory.

Why this score

How We Rank
Star rating 29
Review volume 83
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
45
4
12
3
7
2
4
1
14

Contact the property

Address
1450 Amscott St, McKinney, TX 75069
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday
08:30-17:30
Tuesday
08:30-17:30
Wednesday
08:30-17:30
Thursday
08:30-17:30
Friday
08:30-17:30
Saturday
Closed
Sunday
Closed

As listed on Google.

In their own words

Services listed
Income-qualified apartment homes for adults 55+Affordable housing

As published by the business on its own website; not independently verified.

Questions we get asked

Does Newsome Homes accept income-qualified residents?
Yes, their website lists income-qualified apartment homes for adults 55+ and affordable housing as core services.
Has the pest problem been resolved?
No. Reviews spanning multiple years report ongoing cockroach infestation despite pest control visits and management changes; residents describe pest issues worsening rather than improving.
Are there named staff members who handle maintenance or tenant issues well?
Karen DeClouet, an assistant manager, is named frequently by residents as reliable and caring. The property has had frequent management changes otherwise.

Similar apartment complexes nearby

Davis at the Square
81

Davis at the Square

4.5(141)✓ Google-verified

Residents consistently praise Davis at the Square for responsive maintenance staff who resolve issues within hours, and office staff by name (Taylor, Jacquelyn, Tiana) who greet visitors warmly and remember pets. The downtown McKinney location puts farmers markets and walking access to bars and shops steps away. Amenities include a pool and gym; monthly resident events round out the community feel. One complaint flags a removed laptop signup tool; another warns that deposits are non-refundable even if your application is rejected. Most moving-day experiences run smooth, though a detailed medical accessibility case showed how far staff will push to help.

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Woodside Village draws passionate responses. Long-term residents praise staff like Elizabeth and Ty'Keisha for listening to concerns and making improvements, but others report chronic maintenance failures including black mold painted over, inconsistent hot water, and broken appliances. Safety complaints and management instability cloud the picture despite recent positive reviews.

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Heritage McKinney Square
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Heritage McKinney Square

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Staff excellence, particularly Marlene and Shelby, has earned consistent praise for leasing support and problem-solving. Amenities, floor plans, and the downtown location appeal to many residents. However, persistent WiFi failures, package room theft, parking constraints, and noise from the nearby highway and fire station create real friction for others. Two distinct resident experiences emerge: those prioritizing staff service and community events rate the complex highly. Those relying on stable internet, secure package delivery, or quiet surroundings often regret signing a lease. Management responsiveness to tenant complaints appears to be a weak point.

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Last updated 2026-08-22