Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-07-23.
Woodside Village draws mixed experiences. Reviewers who stayed long-term praise staff like Elizabeth and Ty'Keisha for responsiveness and gradual improvements, though earlier complaints about mold, broken appliances, and foundation damage suggest maintenance has lagged. Recent reviews raise serious concerns about safety and management consistency.
Based on limited recent reviews, so treat this as low-confidence.
Recent shift: Older reviews (5-6 years ago) praise management improvements under Elizabeth and Ty'Keisha; more recent reviews (1-2 years ago) raise safety and maintenance concerns, suggesting conditions may have deteriorated again.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Reviewers split sharply. Several praise office staff, especially Karen DeClouet, for kindness and help. Many others describe roaches, dirty halls, constant manager changes, noise, and repairs that stall or never finish.
Reviewers describe a warm, well-run community where residents feel looked after. Leasing staff get the most praise for tours and move-ins, and maintenance often fixes problems within a day. Many say the complex feels neighborly and homey. Named staff come up again and again, including Taylor, Tiana, and Jacquelyn in the office and Luis and Angel in maintenance. Residents like the pool, the gym, and monthly resident events. One reviewer misses the online laptop sign-up for events. Several like the walk to downtown McKinney and its farmers market.
Staff excellence, particularly Marlene and Shelby, has earned consistent praise for leasing support and problem-solving. Amenities, floor plans, and the downtown location appeal to many residents. However, persistent WiFi failures, package room theft, parking constraints, and noise from the nearby highway and fire station create real friction for others. Two distinct resident experiences emerge: those prioritizing staff service and community events rate the complex highly. Those relying on stable internet, secure package delivery, or quiet surroundings often regret signing a lease. Management responsiveness to tenant complaints appears to be a weak point.
Last updated 2026-10-22