Retreat At Craig Ranch

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 1 Google reviews · How we rank ›

5.0(1) 33 low data composite score See reviews on Google

Luxury High-Rise Living

Service: Luxury High-Rise Living
Reviews: 1

What we found

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Based on limited recent reviews, so treat this as low-confidence.

Side by side with nearby options

Rated 5 against a 4.07 average across the 157 luxury high-rise living businesses listed here.
Has more Google reviews than 6% of the businesses in this directory.

Why this score

How We Rank

Star rating 40

Review volume 13

Review recency 0

Review sentiment 49

Profile completeness 50

Verification 0

The numbers behind the score

Contact the property

Address: 5303 S Custer Rd, McKinney, TX 75070
Open in Google Maps

Last verified 2026-08-22

When the office is open

Monday: 09:30-18:00
Tuesday: 09:30-18:00
Wednesday: 09:30-18:00
Thursday: 09:30-18:00
Friday: 09:30-18:00
Saturday: 09:30-18:00
Sunday: 12:00-17:00

As listed on Google.

Similar apartment complexes nearby

Storybook Ranch

4.3(48)✓ Google-verifiedPublishes prices

Leasing agents, especially Ragen, deliver warm, thorough service that shapes many prospective tenants' first impression. Homes are architecturally distinct with good separation between units, and the grounds draw consistent praise. Appliance repair timelines stretch weeks, internet reliability falls short of advertised speeds, and maintenance response deteriorated after staff turnover. Trash and pest management feel understaffed, garage design limits access for standard cars, and the portal charges an unavoidable fee to pay rent.

Luxury High-Rise LivingPet-Friendly CommunitiesSenior / 55+ Communities

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Caroline Florence

4.5(62)✓ Google-verified

Most residents praise the property's modern finishes, scenic setting in Craig Ranch, and staff warmth during move-in. Alyssa, Alena, and Grace stand out for attentive leasing support. The compound falls apart on execution: parking permits take days, garage rentals cost $125–$200 monthly, WiFi charges $75 and drops frequently, and pest control fails despite preventive requests. A small group finds management dismissive of complaints while aggressively enforcing minor rule breaches-one resident reported roach recurrence and poor response despite pest control fees. Newcomers to the community generally leave happy. Long-term residents hit friction on parking bottlenecks, fee creep, and policy confusion (guest parking caps, unexplained pool closures). The tension appears to be between stellar first impressions and deteriorating experiences once leases begin.

Luxury High-Rise LivingPet-Friendly Communities

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Reserve at Stonebridge Ranch

4.0(181)✓ Google-verified

Reserve at Stonebridge Ranch draws strong praise for leasing staff like Kennisha, Dominic, and Destiny, who guide newcomers smoothly through tours and move-ins. Spacious apartments with garages and mature grounds appeal to those seeking quiet living. However, several long-term residents report serious maintenance gaps: AC units failing in extreme heat, mold appearing in units, unresponsive emergency maintenance, and high utility bills despite outdated systems. Existing tenants also feel undervalued compared to new applicants offered rent specials, raising retention concerns for a property managed by Cushman and Wakefield.

Student HousingLuxury High-Rise LivingCorporate & Furnished Housing

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Retreat At Craig Ranch

What we found

Side by side with nearby options

Why this score

The numbers behind the score

Contact the property

When the office is open

Similar apartment complexes nearby

Storybook Ranch

Caroline Florence

Reserve at Stonebridge Ranch

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