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Sheridan Park at Spring Creek

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 464 Google reviews · How we rank ›

4.0(464) 67 composite score See reviews on Google ✓ Google-verified
Luxury High-Rise Living
Sheridan Park at Spring Creek
Location
Sheridan Apartments, Plano
Service
Luxury High-Rise Living
Reviews
464
Best for
Renters who value friendly front desk staff and can handle slow repair follow-up

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-09-22.

What we found

Many reviewers praise named front desk and maintenance staff for quick help and friendly service. Several residents, though, say phones go unanswered and repairs drag on, with some requests closed before any work was done.

Pest problems come up often, including roaches and carpenter ants on the grounds. Some residents also object to water and sewer charges, guest parking fees, and a sewage leak they say was never fixed.

Praised for
  • Staff helpfulness at the front desk
  • Quick maintenance response on some requests
  • Friendly, responsive individual staff
Watch-outs
  • Phone calls often go unanswered
  • Slow or unfinished repairs
  • Pest problems, especially roaches
  • Unclear guest parking and fees
friendly-staffresponsive-managementslow-repairspoor-communicationpest-issueshidden-feespoor-maintenancesecure-parkinggood-amenities
Best for: Renters who value friendly front desk staff and can handle slow repair follow-up
Think twice if: You need fast phone answers, quick repairs, or a pest-free unit. Several recent reviews cite these problems.

What's working here

  • Named front desk and maintenance staff
  • Pet-friendly private yard for some residents
  • One to three bedroom layouts in Plano

Read this before you tour

  • Ashley is praised by several reviewers for quick maintenance help, including an after-hours water heater repair
  • Audrey is named by multiple reviewers for helpful leasing and front desk service
  • Leni is named as the community manager, described as managing over 300 units
  • Reviewers name Vinny on the maintenance team for thorough repairs
  • Reviewers mention a dog-friendly private yard with secure gate access
  • One reviewer says the leasing team answers emails and phone calls

What residents say

Luxury High-Rise Living
Reviewers praise staff but cite slow repairs, unanswered phones, and pest issues in a luxury-labeled property.

Side by side with nearby options

  • Rated 4 against a 4.18 average across the 128 luxury high-rise living businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

Why this score

How We Rank
Star rating 34
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
326
4
18
3
8
2
12
1
100

Contact the property

Address
2001 E Spring Creek Pkwy, Plano, TX 75074

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
11:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
10:00-17:00
Sunday
Closed

As listed on Google.

In their own words

Services listed
1 bedroom apartments2 bedroom apartments3 bedroom apartments

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Sheridan Park at Spring Creek

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Questions we get asked

What unit sizes are offered?
The business website lists one, two, and three bedroom apartments.
Is the property dog-friendly?
One reviewer with two dogs describes a private yard with a designated dog area and secure gate access.

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Last updated 2026-10-22