Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-10-22.
Reviewers describe a split experience. Many praise technicians and front-desk staff by name, calling them fast and friendly. Several long-term residents say management slipped after a recent ownership change, with repairs stalled for weeks.
The strongest complaints involve maintenance. One dishwasher repair ran past 50 days, and a patio door stayed broken for about two months. Move-out charges and disputed deposits also draw sharp criticism from one former resident.
Last verified 2026-10-22
As listed on Google.
As published by the business on its own website; not independently verified.
Most reviewers praise the staff, named coordinators, and lively events at this Plano 55+ community. One recent reviewer, though, reports a closed, cloudy pool, a down resident portal, and slow repairs after a management change.
Long-term residents praise responsive staff, frequent activities, and professional grounds care. However, recent reviews raise serious concerns about broken elevators without air conditioning, persistent odor and pest issues, security lapses at entry gates, and inadequate pest control for the rent charged.
Many reviewers praise the leasing team, especially Jose Guzman, for friendly help from tour to move-in. Maintenance gets mixed marks. One reviewer says repairs were fast, while another says a request was marked done three times but never finished. Tenants who leave often report trouble. Complaints include disputed move-out charges, a deposit kept after a dispute, a roach problem, and a manager called unprofessional. A former resident also cited weak security and sprinklers soaking cars.
Last updated 2026-10-22