Dallas Apartment Reviews Directory
Menu
Start Your Search Call

Rancho Palisades

Updated 2026-10-22 · 1,892 reviewed · 211 listed · Scored from 348 Google reviews · How we rank ›

3.4(348) 59 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Communities
Rancho Palisades
Location
Far North Dallas, Dallas
Service
Pet-Friendly Communities
Reviews
348
Ranking
#89 in Pet-Friendly Communities
Best for
Pet owners who want a gated community and a dog park

Google Business Profile is the source for the business data shown here, last checked 2026-10-22. Details taken from their website were fetched 2026-10-22.

What we found

Many reviewers praise the leasing team, especially Jose Guzman, for friendly help from tour to move-in. Maintenance gets mixed marks. One reviewer says repairs were fast, while another says a request was marked done three times but never finished.

Tenants who leave often report trouble. Complaints include disputed move-out charges, a deposit kept after a dispute, a roach problem, and a manager called unprofessional. A former resident also cited weak security and sprinklers soaking cars.

Praised for
  • Leasing agent Jose Guzman praised repeatedly
  • Fast maintenance in some reviews
  • Helpful move-in process
  • Quiet, family-friendly feel
Watch-outs
  • Security concerns
  • Deposit and move-out charge disputes
  • Unfinished repair requests
  • Pest problems
  • Property manager conduct
friendly-staffresponsive-managementquiet-communitypest-issuespoor-maintenancepoor-communicationhidden-fees
Best for: Pet owners who want a gated community and a dog park
Think twice if: Pest problems, security worries, and move-out disputes appear in several reviews. Check the lease and repair history first.

What's working here

  • Gated community with two pools
  • On-site dog park listed
  • Flexible lease terms from 1 to 14 months
  • Covered carports and private garages listed

Read this before you tour

  • Jose Guzman is named as leasing agent in several reviews
  • Website claims 3% monthly discount for military and first responders
  • Website lists Courtesy Officer overnight patrols, subject to availability
  • Website lists 24-hour emergency maintenance

What residents say

Pet-Friendly Communities
Website lists an on-site dog park and pet-friendly living; no review text speaks to pet policies.

Side by side with nearby options

  • Rated 3.4 against a 4.11 average across the 157 pet-friendly communities businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

Why this score

How We Rank
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

The numbers behind the score

5
165
4
30
3
29
2
12
1
112

Contact the property

Address
4849 Frankford Rd, Dallas, TX 75287
Open in Google Maps

Last verified 2026-10-22

When the office is open

Monday
09:00-18:00
Tuesday
09:00-18:00
Wednesday
09:00-18:00
Thursday
09:00-18:00
Friday
09:00-18:00
Saturday
09:00-17:00
Sunday
12:00-17:00

As listed on Google.

In their own words

Services listed
One and two-bedroom apartment homes with floor-to-ceiling upgradesGated community with two swimming pools, two saunas, and two fitness centersIndoor basketball and racquetball courts, plus outdoor sand volleyball and lighted tennis courtsOn-site dog park and pet-friendly livingFlexible lease terms from 1 to 14 months3% monthly discount for military personnel and first respondersCourtesy Officer overnight patrols (non-emergency, subject to availability)24-hour emergency maintenance for after-hours urgent situations

Credentials claimed:Equal Opportunity Housing, Handicap Friendly

As published by the business on its own website; not independently verified.

Enquire about Rancho Palisades

Your enquiry goes to the Dallas Apartment Reviews Directory team, who will pass it to Rancho Palisades. We only share your details with providers relevant to your request.

Questions we get asked

Does Rancho Palisades have a dog park?
The business website lists an on-site dog park and pet-friendly living. Reviews do not comment on it.
Is there 24-hour maintenance?
The business website says it offers 24-hour emergency maintenance for urgent after-hours issues.

Similar apartment complexes nearby

Grandea Northland
60

Grandea Northland

3.5(953)✓ Google-verifiedPublishes prices

Reviewers describe a split experience. Many praise technicians and front-desk staff by name, calling them fast and friendly. Several long-term residents say management slipped after a recent ownership change, with repairs stalled for weeks. The strongest complaints involve maintenance. One dishwasher repair ran past 50 days, and a patio door stayed broken for about two months. Move-out charges and disputed deposits also draw sharp criticism from one former resident.

Pet-Friendly Communities
View profile
The Orchards at Market Plaza
65

The Orchards at Market Plaza

4.2(42)✓ Google-verified

Most reviewers praise the staff, named coordinators, and lively events at this Plano 55+ community. One recent reviewer, though, reports a closed, cloudy pool, a down resident portal, and slow repairs after a management change.

Senior / 55+ CommunitiesLuxury High-Rise LivingPet-Friendly Communities
View profile
Evergreen At Plano
67

Evergreen At Plano

4.1(85)✓ Google-verified

Long-term residents praise responsive staff, frequent activities, and professional grounds care. However, recent reviews raise serious concerns about broken elevators without air conditioning, persistent odor and pest issues, security lapses at entry gates, and inadequate pest control for the rent charged.

Senior / 55+ CommunitiesPet-Friendly Communities
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-10-22