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Highland Springs Senior Living

Updated 2026-08-22 · 1,835 reviewed · 202 listed · Scored from 1 Google reviews · How we rank ›

5.0(1) 47 low data composite score See reviews on Google Publishes prices
Senior / 55+ Communities
Highland Springs Senior Living
Service
Senior / 55+ Communities
Reviews
1

What we found

A couple who have lived in Independent Living for a decade report a spacious apartment, abundant amenities like libraries and an indoor pool, and a genuinely friendly resident and staff culture. Long-term residents cite strong social engagement and multiple dining options as standout features.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • spacious apartments
  • extensive amenities
  • friendly community and staff
  • diverse activities and dining
friendly-staffwell-maintainedgood-amenities
Best for: seniors seeking active Independent Living with strong community and diverse amenities

What's working here

  • large, well-maintained campus
  • multiple dining venues and libraries
  • strong social community

Read this before you tour

  • 10-year resident tenure reported
  • amenities include four libraries, two salons, indoor pool, multiple dining venues

What residents say

Senior / 55+ Communities
Independent Living residents report spacious apartments, abundant activities, and welcoming community culture over a decade of residence.

Side by side with nearby options

  • Rated 5 against a 4.23 average across the 43 senior / 55+ communities businesses listed here.
  • Has more Google reviews than 7% of the businesses in this directory.

Why this score

How We Rank
Star rating 40
Review volume 13
Review recency 67
Review sentiment 65
Profile completeness 50
Verification 30

The numbers behind the score

5
1
4
0
3
0
2
0
1
0

Contact the property

Address
8210 Frankford Rd, Dallas, TX 75252

Last verified 2026-08-22

In their own words

Services listed
Independent LivingAssisted LivingMemory CareLong-Term CareRehabilitationDiningRealty and Moving ServicesSwimming
Published prices
Moving expenses reimbursement
up to $2,000

As published by the business on its own website; not independently verified.

Questions we get asked

What move-in help does Highland Springs offer?
Their website lists moving expense reimbursement up to $2,000.
What amenities are available?
Amenities include four libraries, two salons, an indoor pool, multiple dining venues, and classes and activities.

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The Orchards at Market Plaza

4.2(40)✓ Google-verified

Years of loyal residents praise the staff warmth and social calendar, especially Gaby's themed events and water aerobics. Recently, however, a management transition has left core amenities languishing: the pool sits cloudy and city-closed since June, the internet upgrade stalled for months, and maintenance requests now pile up because the resident portal is down. The disconnect between the website's "resort-inspired" promise and current upkeep is stark enough that one long-time resident called it the end of the honeymoon.

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Overture Plano
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Overture Plano

4.3(66)✓ Google-verified

Most residents describe a lively community with strong social programming and genuine friendships formed quickly. The common spaces, daily activities, and event coordinator Amalee Perozo are frequently praised. However, a significant minority report serious friction with management: slow or missing communication on leases and move-in coordination, billing disputes with unexplained charges added after move-out, and a pattern of non-responsive property leadership. Maintenance issues (elevators down for weeks, building access failures) also surface occasionally. The gap between the welcoming sales experience and post-move administrative handling appears to be the core friction point.

Senior / 55+ Communities
Evergreen At Plano
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Evergreen At Plano

4.2(83)✓ Google-verified

Most residents stay long-term and praise quick maintenance responses, friendly staff, and community events. However, recurring complaints center on rising rents for fixed-income residents, unreliable phone access to the office, and deferred maintenance on building exteriors and hallway safety features.

Senior / 55+ Communities

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Last updated 2026-08-22